#franchise-operations

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Artificial intelligence
fromTechCrunch
5 days ago

Taco Bell is having second thoughts about relying on AI at the drive-through | TechCrunch

Taco Bell is selectively deploying voice AI at drive-throughs, allowing franchise-level discretion and human intervention during busy times.
fromTasting Table
1 month ago

A Crumbl Exec Gave Us The Scoop On How The Trendy Cookie Chain Develops Its Iconic Weekly Menu - Tasting Table

"Crumbl’s unique menu is driven by a rigorous testing program involving franchise partner stores, allowing for real-time feedback from both employees and customers before a cookie is launched."
E-Commerce
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