fromwww.theguardian.com
4 hours agoBurger King cooks up AI chatbot to spot if employees say please' and thank you'
Burger King announced it is rolling out a new AI chatbot connected to employee headsets at hundreds of locations in the US as part of a platform called BK Assistant, powered by OpenAI, the maker of ChatGPT. Patty, what Burger King is calling its voice-enabled chatbot, will detect whether employees are using specific words when interacting with customers, including welcome, please and thank you.
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