China's KFC and Pizza Hut CEO said she observes customers eating for hoursJoey Wat, CEO of Yum China, uses customer observation to drive new menu item development.The introduction of KFC's mash potato burger stems directly from observing customer eating habits.
Review: Taco Bell's Chicken Al Pastor Street Chalupa Is A Flavor-Packed Win With One Obvious Flaw - Tasting TableTaco Bell is testing a new Chicken Al Pastor Street Chalupa in Minneapolis, showcasing a blend of traditional flavors and innovative ingredients.