#e-commerce-returns

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#ai-fraud-detection #retail-fraud-prevention #customer-verification #return-policy-management
E-Commerce
fromDigiday
1 day ago

From Boll & Branch to Bogg, brands battle a surge of AI-driven return fraud

AI-generated images are enabling fraudulent return claims, forcing retailers to implement stricter verification processes while balancing customer experience.
E-Commerce
fromForbes
1 month ago

The Product Returns Armageddon Of 2026 Is Coming: Are You Prepared?

Record-high e-commerce return rates will strain retailers; investing in returns technology, training, and optimized processes converts returns from liability into competitive advantage.
E-Commerce
fromMiami Herald
2 months ago

Refunds vs. exchanges: How to turn product returns into a powerful retention tool

Offering a convenient, trust-building returns process converts returns from a cost into an opportunity to increase retention and lower long-term expenses.
E-Commerce
fromBusiness Insider
3 months ago

Read the 8-page pitch deck a founder backed by Slow Ventures is using to try to solve retail's $25 billion a year return problem

Postmoda buys and resells luxury and designer returns to recover value for retailers and reduce landfill waste.
E-Commerce
fromDigiday
4 months ago

'We were getting crushed': Brands cut back on free online returns to offset tariff costs

Tariffs are driving retailers to curtail free online returns, prompting fees, optional shipping-protection charges, and higher customer return costs.
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