fromwww.mercurynews.com
1 week agoTuro is accusing me of causing $1,200 in damage. But I didn't do it!
Turo, which is like Airbnb for cars, should have ensured the host followed its own policy requiring vehicles to be clean at pickup. A dirty car prevented you from documenting preexisting damage, violating the company's terms (Turo's guidelines state hosts must clean the vehicle before each trip). Alberta's Consumer Protection Act also requires businesses to act in good faith, which Turo ignored by rubber-stamping blurry photos and refusing to address your evidence.
East Bay (California)