#customer-notification

#customer-notification

Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on Wednesday. In an update on X, Verizon says you'll receive a text message when the credit is available, which you can redeem by logging into the myVerizon app and accepting it. "Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves," Verizon writes.

The costs of providing services have, however, increased significantly, and it's affecting the entire industry.