www.theguardian.com1 month agoDigital lifeGoogle listed my restaurant's number as its British HQGoogle mistakenly published restaurant details, causing harassment, stress, and operational challenges for the owner. [ more ]
www.nytimes.com1 month agoDigital lifeIn Japan, Turning the Tables on Rude CustomersCustomer harassment, known as kasuhara, is increasingly being recognized and addressed in Japan's service industry. [ more ]