#customer-expectations

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E-Commerce
fromBusiness Matters
5 days ago

The Role of Automation in Streamlining Customer Communication

Customer communication automation uses technology to enhance interactions across various channels without needing real-time human involvement.
fromAbove the Law
1 week ago

Legal Tech Consolidation: AI Is Driving A Wave Of Partnerships And Acquisitions - Above the Law

The legal tech industry is experiencing an unprecedented wave of consolidation, driven primarily by the demand for expanded AI capabilities among customers.
Law
Venture
fromBusiness Insider
1 month ago

AI is raising the bar for sales - and Microsoft's layoffs prove the 'relationship guy' is out, says a software investor

Traditional relationship-focused sales roles may be replaced by product-savvy solution engineers due to rising AI capabilities.
fromChannelPro
1 month ago

Pressure mounts on MSPs as enterprises flock to managed cybersecurity services

“In light of the recent uptick of cyber incidents targeting MSPs, it is unsurprising that customers are scrutinizing MSPs more,” said Jamie Akhtar, CEO and Co-Founder of CyberSmart.
Information security
E-Commerce
fromBusiness Matters
1 month ago

From Pain Points to Profit: Tour Operator Booking Software as a Key in Digital Transformation

Tour operators must embrace digital transformation to remain competitive and meet rising customer expectations.
fromEater
1 month ago

A Great Restaurant Won't Have a 'Wrong Order'

The idea that having an unsatisfactory meal at a 'good' restaurant is somehow one's own fault for not accurately deciphering the menu is misguided.
NYC food
fromTasting Table
2 months ago

The Worst Whole Foods Prepared Soup Tastes Like Tomato Water And Regret - Tasting Table

Whole Foods' minestrone soup disappoints with a watery and flavorless profile, failing to meet expected quality standards given its premium pricing.
fromwww.theguardian.com
2 months ago

Should phone-obsessed diners be forced to stop scrolling? Not if restaurants want to stay open | Athena Kugblenu

Giorgio Locatelli believes diners should prioritize real interactions over their phones, lamenting a decline in conversation during meal experiences.
Dining
Mental health
fromBuzzFeed
3 months ago

19 Things Hairdressers Think You Should Know Before Your Next Appointment

Clear communication with your stylist is key to achieving a satisfying haircut.
Managing your hair expectations can prevent disappointment and enhance your salon experience.
Mobile UX
fromMedium
4 months ago

UX Is Failing Neo Businesses

Neo Businesses operate in the Disruption Economy, prioritizing seamless experiences over traditional models that focus on outdated practices.
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