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Salesforce Reveals AI Agents for Customer Service

Salesforce's Agentforce platform streamlines generative AI deployment for businesses without requiring custom model development.
AI agents can autonomously converse with customers, enhancing support and marketing efforts.

Why this AI startup is betting on voice-enabled bots to scale AI adoption in India | TechCrunch

Providing AI chatbots in local languages is essential for diverse markets with multiple dialects.

Japanese Exchange DMM Bitcoin Hacked for Over $300 Million in BTC

DMM Bitcoin experienced a security breach leading to a loss of over $300 million worth of BTC.

Pylon lands $17M investment to build a full service B2B customer service platform | TechCrunch

Pylon's evolution shows the need for integrated customer communication tools in the B2B market to better serve enterprise needs.

Text marketing firm Take Blip secures backing from SoftBank, Microsoft | TechCrunch

Consumers prefer texting over phone calls for company communications, indicating a shift in customer interaction methods.

5 Practical Ways Entrepreneurs Can Add AI to Their Toolkit Today | Entrepreneur

AI is a transformative technology enabling small businesses to compete effectively.

Salesforce Reveals AI Agents for Customer Service

Salesforce's Agentforce platform streamlines generative AI deployment for businesses without requiring custom model development.
AI agents can autonomously converse with customers, enhancing support and marketing efforts.

Why this AI startup is betting on voice-enabled bots to scale AI adoption in India | TechCrunch

Providing AI chatbots in local languages is essential for diverse markets with multiple dialects.

Japanese Exchange DMM Bitcoin Hacked for Over $300 Million in BTC

DMM Bitcoin experienced a security breach leading to a loss of over $300 million worth of BTC.

Pylon lands $17M investment to build a full service B2B customer service platform | TechCrunch

Pylon's evolution shows the need for integrated customer communication tools in the B2B market to better serve enterprise needs.

Text marketing firm Take Blip secures backing from SoftBank, Microsoft | TechCrunch

Consumers prefer texting over phone calls for company communications, indicating a shift in customer interaction methods.

5 Practical Ways Entrepreneurs Can Add AI to Their Toolkit Today | Entrepreneur

AI is a transformative technology enabling small businesses to compete effectively.
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London Drugs begins to gradually reopen stores 6 days after cyberattack | CBC News

London Drugs is gradually reopening stores in Western Canada following a cybersecurity incident, prioritizing customer needs and working with cybersecurity experts for a secure restoration.

Leveraging the power of community to drive product adoption - LogRocket Blog

Building product communities can have a significant impact on driving product adoption.
Product communities can help with brand awareness, customer support, and driving word-of-mouth recommendations.

Leveraging the power of community to drive product adoption - LogRocket Blog

Building product communities can have a significant impact on driving product adoption.
Product communities can help with brand awareness, customer support, and driving word-of-mouth recommendations.

Best Cheap Website Builders of 2023

The article provides a list of top-rated website builders that offer free or low-cost plans.
Criteria for ranking the builders include affordability, functionality, and customer support.

What year 2 of the generative AI craze will look like, according to 41 experts

Generative AI tools like ChatGPT and Midjourney will be used to increase employee productivity and assist in customer support.
By the end of 2024, AI agents will manage our daily communications, filtering and responding to emails on our behalf.
Generative AI will contribute to a more personalized employee experience, leading to increased engagement, satisfaction, and productivity.

Scope of Okta helpdesk breach widens to impact all users | Computer Weekly

Okta warns customers of a larger data compromise in its Help Center customer support management system.
A threat actor gained access to Okta's case management system and potentially compromised all customers who have used the system.

ChatGPT for Businesses: Utilizing AI for Enhanced Customer Support and Content Creation

ChatGPT holds immense promise for transforming customer interactions and content creation in businesses.
ChatGPT can enhance customer support by powering chatbots that handle a wide range of inquiries and free up human agents for more complex issues.
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