fromFortune
4 days agoUnicorn CEO on the disaster of $1.3 trillion of credit card debt, an all-time high: His fintech wouldn't exist if 'banks had done a better job' | Fortune
Laplanche, who was also the co-founder of LendingClub before leading Upgrade to a $7.3 billion valuation, was unsparing in a recent interview with Fortune. The fintech sector itself, he claimed, "would not even exist if, frankly, banks had done a better job really delighting their customers with product innovation that moves the needle," Laplanche said, arguing that the industry's reliance on "nickel and dime" fees and "unpredictable" costs created the very void that he's spent his whole career filling.
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