#consumer-exploitation

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Marketing
fromBusiness Matters
5 days ago

The AA's loyalty problem: sixty-four years and still taken for a ride

Longtime customers are charged far more than new customers through disguised "discounts" and deliberate price discrimination that exploits loyalty and customer inertia.
fromThe Nation
1 week ago

AI Will Never Be Your Friend

It's a small, round, white object that is supposed to be hung from the neck. Wherever you go, it goes too, listening to and gathering data from everything you say and do in order to "know" you as much as possible. Then, when you "talk" to Friend, it should deliver the most personal and helpful answers through its companion app. And you get all of that for $129.
Privacy technologies
Marketing
fromMarTech
2 months ago

Why the grift economy is killing both marketing and marketers | MarTech

The evolving marketing landscape often manipulates customers into paying more for services that should be included.
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