#broadband-competition

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#comcast #wi-fi-quality #customer-churn #visual-ai-technology #digital-self-service #charter-cox-merger
Digital life
fromTelecompetitor
1 hour ago

Good Wi-Fi key to platform choice and reducing churn: Report

In-home Wi-Fi quality is the primary differentiator between broadband platforms, with visual AI-powered self-support apps reducing churn and improving customer loyalty.
Intellectual property law
fromArs Technica
1 week ago

Charter gets FCC permission to buy Cox and become largest ISP in the US

Charter and Cox merger approval lacks meaningful conditions despite significant broadband market overlap and reduced consumer choice in high-speed service areas.
#comcast
more#comcast
Business
fromTelecompetitor
4 months ago

Ripple Fiber Introduces Service Promise

Ripple Fiber will resolve service issues within 30 days and credit customers up to two months' service fees and refund installation fees if unmet.
Tech industry
fromTelecompetitor
6 months ago

Fixed Wireless a Game-Changer for Some, but Fiber Still Rules: J.D. Power Interview

Fixed wireless access delivers higher customer satisfaction than many wired services due to price, convenience, and capturing dissatisfied customers, though fiber remains superior technically.
Silicon Valley
fromTelecompetitor
8 months ago

Local Fiber Investment Leads to Top Honors: Speed Report

Infrastructure investments in local markets yield competitive broadband landscapes.
Chattanooga, Tennessee, leads the nation in internet speed with 17,141 Mbps.
Salt Lake City offers high-speed internet access but many residents prefer not to pay for it.
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