#booking-systems

[ follow ]
#airbnb
Travel
fromGamintraveler
1 hour ago

Airbnb Went From "Live Like A Local" To "Pay Like A Hotel, Clean Like A Maid"

Airbnb has lost its appeal due to rising costs, hidden fees, and inconsistent service, prompting travelers to seek better alternatives.
fromTechCrunch
2 months ago
Artificial intelligence

Airbnb plans to bake in AI features for search, discovery and support | TechCrunch

Travel
fromGamintraveler
1 hour ago

Airbnb Went From "Live Like A Local" To "Pay Like A Hotel, Clean Like A Maid"

Airbnb has lost its appeal due to rising costs, hidden fees, and inconsistent service, prompting travelers to seek better alternatives.
fromTechCrunch
2 months ago
Artificial intelligence

Airbnb plans to bake in AI features for search, discovery and support | TechCrunch

Online marketing
fromForbes
13 hours ago

Meta Will Run Your Entire Ad Campaign With AI. Should You Let It

Meta's Advantage+ suite automates AI ad campaigns, simplifying the process for small businesses and improving cost efficiency.
Business intelligence
fromDevOps.com
2 days ago

Why Contact Enrichment Belongs in Your Application Architecture, Not Your Sales Workflow - DevOps.com

B2B applications often collect incomplete data, which can be resolved by integrating contact enrichment at the data ingestion point.
Marketing tech
fromMarTech
2 days ago

How CRM became the backbone of customer engagement | MarTech

CRM has evolved from a simple campaign tool to a central framework for understanding and engaging customers effectively.
#meta
Deliverability
fromMarTech
2 days ago

15 HubSpot updates from March 2026 managers and admins need to know | MarTech

HubSpot introduces features to optimize email send times and enhance the Sales Workspace experience for improved user efficiency.
Food & drink
fromFood & Beverage Magazine
2 days ago

Navigating Restaurant Technology: Essential Tools for Modern Operators - Food & Beverage Magazine

Restaurant technology is essential for success, streamlining operations, enhancing guest experiences, and boosting profitability.
E-Commerce
fromEntrepreneur
3 days ago

Online Brands That Ignore This Type of AI Will Lose Customers

Agentic commerce allows AI agents to autonomously manage the entire online shopping journey for consumers.
Productivity
fromBusiness Matters
3 days ago

5 Best AI Note Takers for Sales Calls in 2026

Sales reps lose a full day weekly to post-call admin, impacting deal closure; AI note takers enhance focus and streamline CRM updates.
Marketing
fromEMARKETER
3 days ago

Marketers know what personalization looks like, they just can't produce enough of it

78% of marketers need more personalized content than they can produce, highlighting content capacity as the primary challenge in personalization.
fromHarvard Business Review
3 days ago

The End of One-Size-Fits-All Enterprise Software

Generative AI is dissolving the economic logic that made standardized enterprise software the only practical choice for most companies. What replaces it will be shaped not just by the rapidly evolving capabilities of this new technology, but by leaders willing to ask a harder question: Which workflows do we actually need to own?
Startup companies
fromwww.housingwire.com
4 days ago

Rechat rolls out Service Network to connect agents with vendors

Service Network was built to solve that breakdown at scale by embedding service engagement directly into the workflows agents use every day. It turns service introductions from an inconsistent experience into a reliable one for every client.
Real estate
Mobile UX
fromGSMArena.com
3 days ago

Google Wallet now tracks your flight on your home screen

Google Wallet on Android now provides live flight updates through persistent notifications for users with added boarding passes.
Digital life
fromWIRED
5 years ago

7 Apps to Help You Trim Down Subscriptions-and Save Money

Apps can help track and manage recurring subscriptions, ensuring users only pay for what they need.
fromInsideHook
2 days ago

Which Airline Rewards Program Is Right for You?

Choosing the right program for you involves myriad considerations, including which airline has a hub at your nearest airport and how often you travel internationally versus domestically.
Travel
Marketing tech
fromComputerworld
1 day ago

Adobe bets on AI agents to stay at the center of marketing workflows

Adobe is introducing autonomous agents to enhance creative workflows across its applications in response to competition from AI and design software.
#data-breach
Privacy professionals
fromTheregister
1 week ago

Booking.com warns of possible reservation data exposure

Booking.com warns customers of potential data exposure due to unauthorized access, affecting reservation details but not financial information.
Privacy professionals
fromTechzine Global
1 week ago

Booking.com confirms data breach, but is tight-lipped about details

A data breach at Booking.com exposed customer bookings, with unauthorized access to personal information, though the extent and timing remain unclear.
Privacy professionals
fromTheregister
1 week ago

Booking.com warns of possible reservation data exposure

Booking.com warns customers of potential data exposure due to unauthorized access, affecting reservation details but not financial information.
Privacy professionals
fromTechzine Global
1 week ago

Booking.com confirms data breach, but is tight-lipped about details

A data breach at Booking.com exposed customer bookings, with unauthorized access to personal information, though the extent and timing remain unclear.
Business intelligence
fromTNW | Offers
5 days ago

8 best supplier management software platforms for 2026

Effective supplier management is crucial for business success, especially in a volatile environment with increasing third-party risks.
fromConde Nast Traveler
4 days ago

The Hotel Rewards Program You Probably Don't Know About-And That's Free to Join

The I Prefer Hotel Rewards program offers members exclusive perks for staying at their portfolio of properties, including points on eligible stays that can be redeemed for discounts or free nights.
Travel
#travel
Roam Research
fromFast Company
3 weeks ago

This turbulence-tracking travel app will make your next trip more tolerable

Turbli is a free website that provides detailed turbulence forecasts for flights, enhancing travel planning and experience.
Roam Research
fromFast Company
3 weeks ago

This turbulence-tracking travel app will make your next trip more tolerable

Turbli is a free website that provides detailed turbulence forecasts for flights, enhancing travel planning and experience.
#ecommerce
fromMail Online
6 days ago

New business class seats with IMAX-style wrap-around screens revealed

Future display technologies are about more than just consuming content. They enable curated experiences, whether that's deep immersion or the ability to escape into environments beyond the physical.
Travel
Deliverability
fromHubspot
in 1 month

Best workflow automation software: How to choose the right tool for your growth stage

Workflow automation tools enhance efficiency by automating repetitive tasks across systems, allowing teams to focus on strategic work.
fromMail Online
1 week ago

Tourists say Booking.com is refusing refunds on 'filthy' accommodation

A Booking.com customer reported that after paying £1,300 for a New Year's Eve apartment in Dubai, they found the property dirty and the door handle flimsy. Despite initial help from Booking.com, they were later denied a refund, leaving them scrambling for alternative accommodation.
Travel
Careers
fromCNET
4 weeks ago

I Tried to Find Job Ads Directly in a Chatbot. Here's What Happened

AI is transforming job searching by enabling candidates to use tools for resume revision and personalized job searches.
#yelp
Marketing tech
fromTechCrunch
5 days ago

Yelp's updated AI assistant can answer questions and book a restaurant or service in one conversation | TechCrunch

Yelp's AI assistant enables users to ask questions and complete actions like reservations and orders without leaving the chat.
Marketing tech
fromTechCrunch
5 days ago

Yelp's updated AI assistant can answer questions and book a restaurant or service in one conversation | TechCrunch

Yelp's AI assistant enables users to ask questions and complete actions like reservations and orders without leaving the chat.
Marketing tech
fromEngadget
5 days ago

Yelp's AI chatbot can now make your dinner reservation

Yelp has upgraded its AI chatbot, Yelp Assistant, to enhance user experience across all categories and integrate with third-party services.
Marketing tech
fromFast Company
5 days ago

Yelp adds AI-powered search and booking for local services

Yelp now allows users to book appointments and order food directly through its platform, enhancing its service offerings.
Business intelligence
fromAbove the Law
3 weeks ago

Integrating Technology With Customer Service: Preserving The Human Element - Above the Law

Balancing automation with human connection is essential for exceptional client experiences in legal help desks.
#real-estate
Real estate
fromwww.housingwire.com
4 weeks ago

HomeServices launches Maestro, an AI-backed operating system

HomeServices of America launched Maestro, a digital platform that centralizes tools for real estate agents to streamline workflows and enhance client relationships.
Real estate
fromwww.housingwire.com
4 weeks ago

HomeServices launches Maestro, an AI-backed operating system

HomeServices of America launched Maestro, a digital platform that centralizes tools for real estate agents to streamline workflows and enhance client relationships.
Marketing tech
fromRAIN News
4 days ago

New industry group to reshape programmatic advertising

Automation is transforming digital advertising, necessitating transparency and governance to address inefficiencies in programmatic transactions.
DevOps
fromInfoQ
1 month ago

QCon London 2026: Behind Booking.com's AI Evolution: The Unpolished Story

Booking.com evolved from a single MySQL database to 6,800 instances by 2020, implementing a data-driven culture through A/B testing and distributed systems like Hadoop to scale their AI and machine learning capabilities.
#ai
Marketing tech
fromAdExchanger
6 days ago

Brand-Trained Agents Can Give Marketers A Fuller View Of Their Customers | AdExchanger

Envive helps brands optimize their presence in LLMs by developing brand-specific agents and analyzing customer data.
Marketing tech
fromInsideHook
1 week ago

The Market for AI Airbnb Assistants Is Growing

AI is increasingly being used in customer service, particularly in the fast food and short-term rental industries.
Marketing tech
fromAdExchanger
6 days ago

Brand-Trained Agents Can Give Marketers A Fuller View Of Their Customers | AdExchanger

Envive helps brands optimize their presence in LLMs by developing brand-specific agents and analyzing customer data.
Marketing tech
fromInsideHook
1 week ago

The Market for AI Airbnb Assistants Is Growing

AI is increasingly being used in customer service, particularly in the fast food and short-term rental industries.
Marketing tech
fromBusiness Matters
2 weeks ago

Google takes on Opentable with AI that books your dinner in seconds

Google has launched an AI tool for restaurant bookings, allowing users to secure tables directly from the search bar.
Marketing tech
fromPhocuswire
in 1 month

AI pulls travel brands deeper into commerce media

AI is transforming digital advertising in travel by enabling commerce media, allowing brands to leverage first-party data for targeted ads.
Marketing
fromSocial Media Examiner
1 month ago

Improving Customer Experience: How to Increase Revenue and Profitability : Social Media Examiner

Customer retention is a revenue multiplier that exponentially increases lifetime value more effectively than acquisition-focused strategies alone.
Business
fromIndependent
2 months ago

'Dealing directly with hotels can be more cost-effective than third-party booking sites' - money experts reveal how they pay less for their holidays

Avoid credit cards and spread holiday costs across the year to reduce post-holiday debt and enable annual travel through planned saving.
#hubspot
Marketing tech
fromQuartz
2 weeks ago

Can HubSpot's Complete Digital Marketing System Boost Its Profits?

HubSpot provides a comprehensive marketing platform that enhances customer engagement through inbound marketing, automation, and AI-driven solutions.
Marketing tech
fromMarTech
1 month ago

15 HubSpot updates from February 2026 you don't want to miss | MarTech

HubSpot's Prospecting Agent enhances efficiency by detecting buying signals and sourcing contacts, allowing sales teams to focus on engaging prospects.
Artificial intelligence
fromFortune
1 month ago

How AI has transformed customer service at Airbnb | Fortune

Airbnb's CFO Ellie Mertz is integrating AI into operations and decision-making to enhance efficiency, improve customer service, and democratize data access across the organization while elevating employee roles rather than replacing them.
fromInsideHook
2 months ago

Does the Future of Booking Hotels Involve AI Agents?

It isn't a universal truth, but a vast number of goods and services have their own full-circle moments. While there are still plenty of travel agencies in the U.S., the overall number is still down considerably from a peak in the 1980s. For some industry forecasters, though, the future looks a lot like the recent past, except that instead of travelers trusting human agents with making their travel plans a reality, they'll use AI agents for the same purpose.
E-Commerce
Food & drink
fromLondon On The Inside
2 months ago

How Technology Is Revolutionising Service In London Restaurants

London dining in 2026 relies on QR-code and smartphone ordering and payment, minimizing server interaction and prioritizing speed and consumer autonomy.
Digital life
fromTravel + Leisure
2 months ago

The Simple Way to Get a Bigger Hotel Room for Free-Plus More Tips From Experts

Polite, in-person requests, travel-agent advocacy, direct bookings, and loyalty status can increase chances of receiving complimentary hotel room upgrades.
fromTechCrunch
2 months ago

Airbnb says a third of its customer support is now handled by AI in the U.S. and Canada | TechCrunch

Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it's preparing to roll out the feature globally. If successful, the company believes that in a year's time, more than 30% of its total customer support tickets will be handled by AI voice and chat in all the languages where it also employs a human customer service agent.
Artificial intelligence
Marketing tech
fromPhocuswire
in 1 month

Travel marketing's AI identity crisis

AI is fundamentally changing travel marketing, requiring a complete rethinking of traditional strategies and customer engagement.
fromEntrepreneur
2 months ago

Running Your Business Efficiently Means Having the Right Software Foundation

Efficient business practices boost bottom lines, and finding the right balance begins with using the right productivity software tools. For entrepreneurs and small-business owners, time spent searching or navigating different tools could be better spent growing your company. Having the right productivity software in place isn't just convenient, it's essential for operational efficiency. The challenge many entrepreneurs face is balancing software costs with functionality.
Productivity
#out-of-home-advertising
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Marketing
fromThedrum
1 month ago

Marketer Mindset with Tripadvisor's Adam Ochman

Out of home advertising serves as a vital, high-impact medium in integrated media strategies, delivering bold visuals and large-scale visibility while complementing other channels to create cohesive brand experiences.
Business intelligence
fromFast Company
1 month ago

The rise of "always-on" accounting for rental businesses

Always-on accounting systems continuously capture financial activity, automatically organize data, and provide real-time insights, replacing periodic review models across industries, particularly in rental housing.
E-Commerce
fromwww.restaurantdive.com
2 months ago

What's blocking your direct orders? 5 guest experience gaps to fix

Eliminating friction is critical for restaurants to shift customers from third-party marketplaces to direct ordering, increasing margins, owning guest data, and delivering curated experiences.
fromAdExchanger
1 month ago

How Red Roof Is Bringing In More Customers With Zeta's Voice-Activated AI Agent | AdExchanger

Athena allows Red Roof to guide its campaign creation, deployment timing and audience development with simple verbal commands, Gharib said.
Marketing tech
Travel
fromSilicon Canals
2 months ago

8 hotel booking tricks that beat Expedia and Booking.com prices - Silicon Canals

Call hotels directly and use loyalty programs to secure lower rates and perks, avoiding third-party commissions that often raise prices by 15–30%.
Travel
fromTravel + Leisure
1 month ago

Is It Better to Book Directly With Hotels and Airlines? We Asked the Experts

Booking direct versus through third-party platforms depends on your specific trip needs and payment method, with direct bookings offering better control and customer support while prices remain largely equivalent across platforms.
Travel
fromThe Drum
2 months ago

The new era of travel marketing

Consumers experience their highest travel satisfaction at the moment of booking, making the booking process itself the primary marketing opportunity.
Travel
fromSilicon Canals
2 months ago

Why hotel checkout times are getting earlier and the pushback guests can legally make - Silicon Canals

Hotels are enforcing stricter check-in and checkout times due to housekeeping staffing shortages, reducing flexibility for travelers.
Travel
fromwww.wanderwithjo.com
1 month ago

Once You Master Multi-City Booking, You'll Never Search the Same Way

Multi-city flights often cost less than round-trip tickets when structured correctly, allowing travelers to visit multiple destinations for the price of a single transatlantic round trip.
fromLondon Business News | Londonlovesbusiness.com
2 months ago

Appointment setting automation tools supporting sales efficiency in UK firms - London Business News | Londonlovesbusiness.com

Sales teams in the United Kingdom operate under intense pressure to balance responsiveness with resource efficiency. Customer expectations have shifted toward immediate engagement, while internal teams must manage increasingly complex pipelines and fragmented communication channels. Within this landscape, technologies designed to automate scheduling and lead engagement are no longer niche curiosities but strategic enablers of workflow efficiency. Systems such as AI Appointment Setter are part of that broader shift, representing tools that can reduce manual burden and streamline early-stage interactions between sales teams and potential clients.
Marketing tech
fromSearch Engine Roundtable
2 months ago

OpenAI ChatGPT Ads From Expedia Spotted In The Wild

Those ads, at least the ones spotted in the wild, were from Expedia and were spotted by Ashley Fletcher from Adthena. He posted this screenshot of them: The query or prompt was [What's the best way to book a weekend away?] and it did not require a follow up prompt to trigger the ads. The ads just showed up at the bottom of the first response.
Marketing tech
[ Load more ]