#benefits-processing

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#veterans-affairs #artificial-intelligence #claims-management #government-technology
Artificial intelligence
fromNextgov.com
4 days ago

AI is helping VA speed up claims processing, but Dems worry about errors

The Department of Veterans Affairs uses AI to expedite veterans' benefits claims processing, with human reviewers making final decisions.
US politics
fromNextgov.com
2 months ago

Social Security is directing employees who normally process benefits to answer phones instead

Social Security Administration is reassigning processing, technical, and finance staff to answer phones, risking increased backlogs and slower benefit processing.
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