The check-in desk assistant was concerned about the insect bites on Joseph's leg, which led to a medical hotline consultation that resulted in their denial to board the flight.
"We understand that the incident at LAX is under investigation and we will review this information as it becomes available. Our team members aboard the aircraft were unaware of the situation as it occurred and we are grateful that the incident ended safely for all." The university's email highlights their awareness of the situation only after the incident, signaling their gratitude for the team's safety.
"The first indication was an explosion in my ears and then a whoosh of air. I didn't know that there was a hole in the airplane until we landed," Wiprud stated. This highlights her shock and the immediate chaos during the incident, underlining the severe nature of the emergency they faced.
