The system collects data on restaurant operations and shares it via "Patty," a voice that talks to employees through their headsets. If the drink machine is low on Diet Coke, Patty will tell the store's manager. If a customer uses a QR code to report a messy bathroom, the manager will be alerted.
Artificial intelligence (AI) seems to be constantly marching forward across nearly every industry. While food service is an area that has long relied on human touch (be it via skilled cooks or friendly faces interacting with customers), it too is facing a new wave of AI-powered technologies. These innovations are often sold as being a means to improve working conditions by increasing efficiency and reducing stress - particularly in hectic fast food kitchens -