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Why predictable AI will finally fix customer experience

Customer experience collapses when organizations optimize for containment and efficiency metrics instead of value; adopt AI-human hybrids and measure personalization, resolution quality, revenue impact.

fromSecurityWeek

4 months ago

SafeHill Emerges from Stealth With $2.6 Million Pre-Seed Funding

Monsegur is well known as the reformed blackhat hacker called Sabu, who originally helped develop, and was the de facto leader of, the hacker group LulzSec - before becoming an informant and helping the FBI dismantle it. LulzSec famously targeted major organizations including Sony, the FBI affiliate InfraGard, and various government websites. The FBI operation resulted in several arrests in both the US and UK.

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#ai-human-hybrid#ai-human-hybrid

Why predictable AI will finally fix customer experience

SafeHill Emerges from Stealth With $2.6 Million Pre-Seed Funding

#ai-human-hybrid
#ai-human-hybrid