Viking Range, once a leader in luxury kitchen appliances, faces significant customer dissatisfaction. Reports of defective products, poor service, and excessive costs for parts have sparked negative feedback online. The company's reputation plummeted after its acquisition by Middleby Residential in 2012, leading many to believe that quality has declined sharply. Disgruntled customers share accounts of long wait times for repairs and defective replacements, prompting warnings to others considering Viking products. As a result, Viking's status as a top appliance brand is in jeopardy.
Viking has an impressive history: In the 1980s, it released the first professional restaurant-style ranges for home use, which could get way hotter than residential models.
Viking appliances are no longer considered worth their price as customers report long delays in service and defective products.
A Redditor mentioned it took months for Viking to replace a dead refrigerator, only for the new fridge to also be defective, highlighting issues with reliability.
Customers express disappointment with Viking's customer service and high costs of spare parts, leading to warnings against purchasing from the brand.
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