A Florida family is facing over $700,000 in damages due to a faulty installation by a Costco-hired team for their new KitchenAid refrigerator. After the installation, a significant leak flooded their home, necessitating $300,000 in relocations and repairs. The incident began on December 2, 2024, when Byrd's daughter discovered water flooding their home. Byrd claims the installation team's negligence allowed excess water line to leak, damaging furniture, electronics, and causing mold growth. Byrd has even taken to billboards to voice their concerns against Costco and RXO.
The family had purchased a KitchenAid refrigerator from Costco, and a team of third-party contractors delivered and improperly installed it, leading to extensive water damage.
Bradley Byrd estimates the damages at over $700,000, after spending $300,000 for relocations and renovations due to the flood caused by their new fridge installation.
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