"To what extent does the digital world create a culture in which responsibility is denied or avoided, and what are the consequences of this failure to take ownership of a problem? Taking responsibility may well be a predictor of psychological good health. Owning one's own problems empowers individuals, and creates internal motivation-lessening the chances of depression, produced by a sense of powerlessness; and reducing anxiety created by not seeing how to cope with an issue."
"In essence, it refers to when problems are created by a business transaction, but these are not dealt with by the firm, which leaves others to clear up the mess. Paper advertising (junk mail) is a prime example; the firm wants to generate extra business, but the cost is the impact on the environment, which the firm leaves to the consumer to deal with (the consumer must bin the junk, and then pay, directly or indirectly, for the recycling)."
Taking responsibility predicts psychological good health. Owning problems empowers individuals and creates internal motivation, reducing depression caused by powerlessness and lowering anxiety about coping. The digital environment can foster denial of responsibility, create externalities, and damage those who engage with it. An externality occurs when business actions create costs or benefits for others that the firm does not address. Paper advertising (junk mail) exemplifies a negative externality when firms shift environmental disposal costs to consumers, who must bin the junk and often pay directly or indirectly for recycling. Corporations can exhibit behaviour compared against psychopathy criteria.
Read at Psychology Today
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