Asking Eric: This woman at Costco got in trouble and berated me for it
Briefly

The authors suggest that it is always better to offer help in a safe manner while also being clear about one’s own limitations.
The article implicitly addresses the racial dynamics at play, suggesting that encounters could amplify feelings based on past experiences of being confronted.
Communication in assisting others should balance offering help while also ensuring safety, especially in public scenarios, where liability concerns are pertinent.
Feeling hesitant or guilty in such situations is natural, but acknowledging personal limits is equally important for one’s own safety.
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