"The Indian government Saturday ordered airlines to cap fares as it tries to reduce the fallout from one of the worst air traffic disruptions to have ensnared the country. The country's biggest carrier, IndiGo, canceled more than 1,000 local flights on Friday, the worst day of disruptions, leaving many thousands stranded at airports nationwide. The 20-year-old airline, which has long prided itself on on-time performance and low fees, witnessed a breakdown in operations this week."
"Other air carriers hiked prices on popular routes amid the chaos, which led the Ministry of Civil Aviation to order price controls. "In order to protect passengers from any form of opportunistic pricing, the Ministry has invoked its regulatory powers to ensure fair and reasonable fares across all affected routes," the statement read. "These caps will remain in force until the situation fully stabilises," the statement said, without laying out the specifics."
The Indian government ordered airlines to cap fares following widespread domestic air-traffic disruptions. IndiGo canceled more than 1,000 local flights on the worst day, leaving thousands stranded nationwide. The operational breakdown followed the airline's failure to fully implement new rules requiring longer employee rest periods and limits on night flying. Other carriers raised prices on popular routes, prompting the Ministry of Civil Aviation to invoke regulatory powers and impose fare caps. IndiGo apologized and acknowledged a serious operational crisis. The government relaxed some rules for the airline until February while keeping mandatory pilot rest periods; operations are steadily resuming and IndiGo expects normalcy between December 10 and 15.
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