#indigo

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Scary Mommy
1 month ago
Women in technology

India-Based Airline Offers Women-Only Seating With New Booking Feature

IndiGo's initiative allows women to choose female seatmates to address in-flight harassment concerns, aiming to create a safer travel environment. [ more ]
InsideHook
1 month ago
Women

Airline Gives Women the Choice to Avoid Sitting Next to Men

IndiGo's women-friendly seating policy is being implemented across all flights after successful trials. [ more ]
Hindustan Times
9 months ago
Artificial intelligence

IndiGo introduces AI chatbot '6Eskai' to help customers with flight booking

IndiGo has introduced an AI chatbot to reduce customer service agent workload and simplify the booking process.
The chatbot has 1.7 trillion parameters and can answer a diverse range of questions.
The soft launch of the chatbot has shown a 75% reduction in customer service agent workload. [ more ]
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