"Deloitte has agreed to partially refund an Australian government department after errors were discovered in a report completed partly using the technology. The Big Four firm had been contracted to conduct an assurance review of the country's Targeted Compliance Framework (TCF), part of the IT system that administers welfare and benefits payments. The firm completed the seven-month project, which was worth 440,000 Australian dollars, around $290,000, in June."
"But the final report, published in July, was found to contain multiple errors, including academic references to people who didn't exist and a made-up quote from a Federal Court judgment, the Australian Financial Review first reported. The errors were noticed by the Australian welfare academic Chris Rudge. An updated version of the report was published on the website of the Department of Employment and Workplace Relations on Friday."
"In the updated report, Deloitte also disclosed that its methodology "included the use of a generative artificial intelligence (AI) large language model (Azure OpenAI GPT - 4o) based tool chain licensed by DEWR and hosted on DEWR's Azure tenancy." The detail that AI was used was not part of the report published in July, according to AFR. Deloitte "confirmed some footnotes and references were incorrect" on the review and has agreed to repay the final installment under its contract, a DEWR spokesperson confirmed to Business Insider."
Deloitte agreed to partially refund the Department of Employment and Workplace Relations after errors were discovered in its assurance review of the Targeted Compliance Framework (TCF). The seven-month engagement, valued at A$440,000 (about US$290,000), produced a July report that contained multiple inaccuracies, including academic references to nonexistent people and a fabricated Federal Court quote. An updated report removed over a dozen nonexistent references, rewrote the reference list, and fixed typographical errors. Deloitte disclosed that its methodology included use of a generative AI tool chain (Azure OpenAI GPT-4o) hosted on DEWR's Azure tenancy and confirmed some incorrect footnotes, agreeing to repay the final installment.
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