As companies call employees back to the office post-pandemic, workplace monitoring technology is increasingly being adopted. Firms including JP Morgan Chase and Amazon are implementing stricter oversight measures as part of this trend, fueled by both economic slowdown and the rise of AI. Industry expert Josh Bersin suggests that executives' frustrations with productivity measurement are driving this push, as they strive to gain control over work dynamics that were more easily managed in the office than remotely. The embrace of monitoring tools indicates shifting priorities in employee management.
Scan the online brochures of companies who sell workplace monitoring tech and you'd think the average American worker was a renegade poised to take their employer down at the next opportunity.
The expectation amongst CEOs is that's going to eliminate a lot of jobs. A lot of these back-to-work mandates are due to frustration that both of those initiatives are hard to measure or hard to do when we don't know what people are doing at home.
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