Samsung halted Galaxy Buds 3 Pro shipments due to concerns about easily damaged buds, aiming to enhance quality control processes urgently.
Amazon removed the product, and Samsung delayed release to address quality issues, highlighting the seriousness of the situation.
Samsung advised affected customers to contact customer service if facing problems with Galaxy Buds 3 Pro, apologizing for any inconvenience caused.
The delay and quality control issues with Galaxy Buds 3 Pro may impact Samsung's reputation, especially for a high-end product like this.
The incident is considered a setback for Samsung, which now faces the challenge of ensuring quality control for its upcoming devices like the Galaxy Z.
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