Garmin has outlined new procedures for addressing a boot-up issue affecting its smartwatches, known as the "blue triangle of death." While the exact cause remains unclear, users suspect a link to GPS activities. Garmin suggests resetting devices followed by syncing via the Garmin Connect app or Garmin Express to restore functionality. Depending on the model, additional steps may include forcing a restart or performing a full factory reset, the latter of which comes with a warning of data loss. Users have expressed their concerns on the r/Garmin subreddit.
For those with devices that successfully power up normally again after a reset, the company now recommends syncing it with the "Garmin Connect app on your phone or via Garmin Express on a personal computer" to "resolve and prevent the issue from occurring again."
Garmin now offers additional steps that vary between affected models. For watches in the Epix, Fenix, Instinct, Descent, and Enduro lineups, Garmin says the boot screen issue can be resolved by forcing a restart while devices are connected to a PC or Mac with the Garmin Express software installed.
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