Fitbit Versa 3 and Sense users received a mandatory firmware update to tackle overheating battery issues, as announced by Google. While intended to reduce risks, many affected users reported that their devices' battery life diminished significantly, going from 2-6 days to less than one day. Some users found their devices nearly unusable, expressing dissatisfaction with the $50 credit offered as compensation. Google noted that users may need to charge their devices more frequently due to this update, raising concerns among Fitbit customers who value long battery life. This comes after Fitbit faced scrutiny over previous overheating incidents with the Ionic watches.
Many users reported that after the firmware update, their devices’ battery life drastically declined, with some stating it now lasts barely one day.
In its notice, Google acknowledged that the firmware update would lead to shorter charging intervals but fell short in addressing users' concerns over significant battery loss.
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