Fitbit has reached a settlement with the U.S. Consumer Product Safety Commission, paying $12.25 million over safety issues linked to its Ionic smartwatch, which resulted in burns to users. The problems began surfacing in 2018, escalating into 2020, with a firmware update failing to resolve the overheating battery issue which prompted a recall in March 2022. In total, 115 users reported overheating incidents, including serious burns. The settlement mandates an annual report and internal audits of Fitbit’s safety operations and requires enhancements to compliance measures with safety regulations.
Fitbit has agreed to a $12.25 million settlement with the U.S. CPSC over issues related to its Ionic smartwatch, which caused burns to some users.
Despite knowing its smartwatches had defects that created safety hazards, Fitbit delayed reporting to the CPSC as required by law.
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