"I know the honorable members will agree that where publishers fail to make the life span of a game clear at the point of sale, they must be held accountable. That's why I welcome the strengthened consumer protections, including the Digital Markets, Competition and Consumers Act 2024, which came into force earlier this year. This legislation rightly requires traders to provide clear, timely, and accurate information to consumers, including the longevity and functionality of digital products."
""Gamers still feel the deep sense of personal possession, because they invest more than money," said Goldsborough. "They invest time, effort, imagination, and friendship. When a game shuts down without notice, that investment is lost ... This is about fairness, responsibility, creativity, and protecting a cultural legacy ... of which the United Kingdom should be proud.""
""no plans to amend existing consumer law on disabling video games.""
Sony shut down Concord and issued refunds two weeks after release because the game failed to find an audience. Concord's closure was cited in parliamentary debate supporting the Digital Markets, Competition and Consumers Act 2024. The Act requires traders to provide clear, timely, and accurate information to consumers about the longevity and functionality of digital products. Ubisoft taking The Crew offline spurred the Stop Killing Games movement and a fan lawsuit. MPs argued that gamers invest time, effort, imagination, and friendship and that abrupt shutdowns destroy those investments. The House of Commons briefing states there are no plans to amend existing consumer law and cites the Consumer Rights Act 2015 and the Digital Markets Competition and Consumers Act.
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