The method to enchant and upgrade items in Dragon Age: The Veilguard is directly tied to the Caretaker, a mysterious spirit that aids you in the Lighthouse and the Crossroads. Early in the campaign, you'll notice the Caretaker's Workshop at the Lighthouse's courtyard. This is where you'll be able to upgrade your items using various materials. A bit later, the enchanting system will also be unlocked. This area happens to have a few secrets, too.
To increase Caretaker Power in Dragon Age: The Veilguard, you need to gather mementos from various locations in the game world. These objects often have a wispy blue-white glow and a chalice icon. Most of these grant +50 Caretaker Power, though some of the more valuable objects can provide as much as +200 Caretaker Power.
There are also mementos that can be purchased from vendors. Oftentimes, these items cost 500 gold. However, there are vendors in the Crossroads that sell these in exchange for Etheric Remnants, a resource that primarily comes from green crystals in the Crossroads and other locations.
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