Using a conceptual model in UX - LogRocket Blog
Briefly

A conceptual model is an abstract representation that depicts key elements and their relationships to simplify user understanding of complex systems.
By conceptualizing elements of a system, we develop a schematic representation that is both comprehensive and easily digestible for users with varying levels of understanding.
The primary purpose of a conceptual model is to provide a simplified yet comprehensive depiction of a system, making analysis and communication easier.
Understanding conceptual models is essential for designers, as they facilitate the bridging of gaps in understanding among different stakeholders involved in a system.
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