Initially, I admit, to avoid the company losing money - a safeguard against PR disasters and the nightmare of legal battles. Facing potential lawsuits over the return of substantial tuition fees was a stark reality. A double-edged sword compressed in two binding words: tuition guarantee, the promise that we would go above and beyond to ensure we valued your investment.
You would not reach the Assessor level, especially in the Portfolio Review team, if you didn't track value, kindness, and passion for the craft. The stakes were high - for both the company and its students.
I advocated raising the threshold, which frustrated some. Yet, those who persevered often reached out post-graduation to express gratitude for how these raised standards paved the way to their first job offers.
[
add
]
[
|
|
...
]