A website's architecture significantly influences user experience; a well-structured site enhances findability and keeps users engaged, while poor navigation detracts from overall effectiveness.
Community Southwark's website suffered from cluttered navigation and an illogical user journey, leading to a disconnection between site structure and user needs - this highlights a common challenge many organizations face.
Designers must prioritize not only aesthetics but also structural organization, ensuring that the website's architecture aligns with user expectations, ultimately guiding them effectively through the content.
The struggle for effective navigation is evident in many websites, as organizations often neglect the necessary backbone that supports their brand message and connects users to their services.
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