The article emphasizes that inclusive design is rooted in understanding diverse user perspectives, transcending traditional UX research. It defines inclusive UX research as an expansive approach that intentionally includes individuals with disabilities, neurodivergence, and varied socio-economic backgrounds. The emphasis is on early integration of inclusive practices in product development for maximum impact and efficiency. Myths around inclusivity are addressed, encouraging designers to adopt a holistic view of their user base. Overall, the piece advocates for an intentional and thoughtful research approach that enhances product usability for a broad audience.
Inclusive design doesn't start on a Figma file or on a sketchpad. It starts way before that - with understanding your users so you can design solutions that genuinely work for them.
Inclusivity is most effective (and least expensive) when it's woven in from the very beginning.
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