The article discusses the tension between stakeholder design suggestions and effective UX practices. It highlights that non-designers often propose design solutions, which can result in anchoring problems. This concept stems from the notion that initial ideas can disproportionately influence subsequent decisions, making it essential for designers to reframe these suggestions early in the process. Using the Grand Canyon mule trip as an example from the book 'Designing Your Life,' the article emphasizes the importance of cautious suggestion handling to avoid future challenges in the design process.
"So, we're trying to design a table that helps users find exactly what they're looking for," The product manager told me, which was more problematic than you might think.
After all, it's just a suggestion from a stakeholder, right? Except that's not all it is: sometimes, it becomes the anchor that weighs us down as an anchoring problem.
You must reframe these suggestions early to avoid much future pain.
In Designing Your Life, Bill Burnett and Dave Evans introduce anchoring problems using the Grand Canyon mule trip example.
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