"From CTV: The letters were received over the span of about a month over the summer, Bonjibon cofounder Grace Bennett recalled, amusedly. We didn't even know it (the product) was going to Bahrain until it came back to us months later, and it just kind of unraveled this whole hilarious moment, the 34-year-old said in an interview with CTV News Toronto."
"This past year has posed a particular challenge for Bennett's business, thanks to the tariffs U.S. President Donald Trump imposed and the de minimis exemption being scrapped. So, because of that, Bennett says items were being held at the border or returned to Bonjibon's warehouse on a near-daily basis. On one of the days combing through returned parcels, Bennett's warehouse manager noticed one of the boxes had obviously been opened with the sanitary seals broken, the contents placed back haphazardly inside,"
Bonjibon launched in 2019 as an online sexual wellness store and initially shipped worldwide, but now primarily serves Canada, the United States, South America, Europe and Asia because of import rules. The company received return letters over a month and only learned a product had reached Bahrain after it was returned months later. Bonjibon often ships to military bases and suspects some packages were forwarded to personnel in Bahrain. Recent tariffs and the scrapping of the de minimis exemption led to frequent borderholds and daily returns. Warehouse staff found a returned box opened with sanitary seals broken and a letter bearing a U.S. Department of Defense seal. The owner responded with amusement and emphasized nonjudgmental service.
Read at www.esquire.com
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