Effective November 1, 2025, Microsoft will implement a new pricing policy for Online Services, ending existing volume licensing price categories for all customers. Currently, discounts range from 6 to 12 percent for larger customers, but under the new system, everyone will fall into the lowest price category, A. New purchases or contract renewals will see these higher rates, significantly increasing costs for many organizations. This change impacts Microsoft 365, Dynamics 365, Windows 365, and various security products, while excluding on-premises software customers, US government, and educational institutions.
Microsoft is abolishing its volume licensing price categories effective November 1, 2025, which means all customers will pay the prices published on its website.
The change affects various Microsoft online services and will result in a price increase for many organizations, particularly those renewing contracts or making new purchases.
Critics argue that the new pricing structure effectively eliminates volume discounts and aligns with a broader strategy to push customers toward Microsoft's cloud offerings.
Concerns about this pricing change include potential impacts on freedom of choice and data privacy, particularly for organizations entering contracts in 2025 or 2026.
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