""The president and my boss, [Treasury Secretary] Scott Bessent were together in the Oval Office, and the president told me it was Scott's recommendation that I also run the IRS as its first 'CEO,' recalls Bisignano. 'I said, 'Yes, I'll do whatever you want,' and the president said that he's counting on me to 'make the IRS great again,' just as he'd charged me to do with Social Security.""
"Those dual jobs make Bisignano probably the back-office administrator wielding the broadest authority in recent U.S. history. He now oversees both the largest retirement system in the world, which pays out $1.5 trillion a year to over 70 million beneficiaries, and a planet-topping revenue machine that collects over $5 trillion in annual taxes that fund over 90% of the federal government's operations."
Frank Bisignano holds dual leadership of the Social Security Administration and the IRS after a presidential appointment to serve as the IRS's first CEO. He grew up in Brooklyn in a blue-collar family, with a father who served 44 years as a customs agent and a mother who ran a stevedoring outfit. He applies private-sector CEO turnaround experience to these large federal agencies, overseeing combined operating budgets exceeding $30 billion and roughly 150,000 employees. Social Security distributes about $1.5 trillion annually to over 70 million beneficiaries. The IRS collects over $5 trillion annually, funding more than 90% of federal operations. He aims to boost efficiency and customer service and address chronic problems like late tax refunds, slow disability decisions, and long call hold times.
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