Instacart will pay customers $60 million in settlement over false advertising'

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"Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade Commission. The delivery company has been falsely advertising free deliveries and isn't clearly disclosing service fees, which add as much as 15% to an order, according to the FTC. Instacart was also accused of failing to clearly disclose that customers who enroll in a free trial for its Instacart+ program will be charged membership fees at the end of the trial."

The Independent solicits donations to fund on-the-ground reporting across issues including reproductive rights, climate change, and Big Tech. The outlet produces investigations and documentaries, such as 'The A Word', to illuminate American women fighting for reproductive rights. The Independent emphasizes parsing facts from messaging, sending journalists to speak to both sides, and maintaining free access without paywalls funded by voluntary support. Instacart agreed to a $60 million customer-refund settlement with the Federal Trade Commission after allegedly falsely advertising free deliveries and failing to disclose service fees up to 15%. The FTC also cited undisclosed trial-to-subscription charges and inadequate refund remedies for dissatisfied customers.

Read at www.independent.co.uk