Hilton apologizes for Minnesota hotel that refused to let federal immigration officers stay | Fortune
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Hilton apologizes for Minnesota hotel that refused to let federal immigration officers stay | Fortune
""When officers attempted to book rooms using official government emails and rates, Hilton Hotels maliciously CANCELLED their reservations," DHS said in the post, accusing Hilton Hotels of deliberately undermining and impeding law enforcement from enforcing immigration laws."
""Everpeak Hospitality has moved swiftly to address this matter as it was inconsistent with our policy of being a welcoming place for all," the company said in a statement. "We are in touch with the impacted guests to ensure they are accommodated. We do not discriminate against any individuals or agencies and apologize to those impacted.""
""We have been in direct contact with the hotel, and they have apologized for the actions of their team, which was not in keeping with their policies," the statement said."
Immigration agents attempting to book rooms at the Hampton Inn Lakeville had reservations canceled after using official government emails and rates. The Department of Homeland Security posted screenshots of a Hilton email canceling the reservations and accused Hilton of a "coordinated" effort to refuse service to its employees. Hilton and the local property operators apologized and said the messages did not reflect their policies. A Hilton representative noted the property is independently operated and that most Hampton Inns are franchisees. Everpeak Hospitality said the cancellation was inconsistent with policy, moved to accommodate affected guests, and apologized.
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