Class-action suit claims Otter AI secretly records private work conversations
Briefly

A class-action lawsuit has been filed against Otter.ai, claiming the company recorded private conversations without participants' consent to enhance its transcription service. The lawsuit asserts that Otter's AI-powered tool, which can transcribe meetings in real-time from platforms like Zoom, Google Meet, and Microsoft Teams, alert participants and seeks to represent others in California whose conversations were unknowingly shared. Allegations include violating privacy and wiretap laws, with users expressing concerns over unintentional sharing of sensitive information and negative impacts on business dealings due to automated recordings.
A federal lawsuit filed in California accuses Otter.ai of recording conversations without permission for training its transcription service, violating privacy laws.
The suit seeks class-action status and alleges Otter's practices violate state and federal privacy and wiretap laws, severely invading users' privacy.
Otter.ai’s transcription service records confidential conversations without notifying participants, which has raised significant privacy concerns among users and organizations.
Users have reported serious issues with Otter's automated recording in professional settings, where confidential details were shared unexpectedly with third parties.
Read at www.npr.org
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