The government plans to appoint a new water ombudsman to address failures in the water sector, as announced by environment secretary Steve Reed. This initiative is part of a comprehensive reform prompted by a review led by Jon Cunliffe. Key changes include dissolving Ofwat and introducing a more robust regulatory body tasked with ensuring legal compliance and environmental standards within water companies. The new ombudsman will have enhanced powers to assist consumers facing issues from water companies, while efforts are underway to halve sewage pollution by 2030. Concerns over Ofwat's effectiveness and financial mismanagement persist, particularly regarding Thames Water's debt crisis.
A new water ombudsman will oversee improvements in consumer relations and environmental compliance in the water sector, addressing failures of the current system emphasized by Steve Reed.
The new regulatory approach will resemble that of banking oversight post-financial crisis, with experts positioned within water companies to enforce legal compliance and enhance environmental performance.
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