The UK government struggles with transparency and clarity regarding its digital technology spending, leading to inflated investment costs. Joe Hill from the Reform think tank highlighted that digital expenditures encompass various aspects but lack comprehensive mapping. A recent HM Treasury review also pointed out departments favor short-term savings over necessary long-term digital investments, resulting in outdated systems and accumulated technical debt. Although positive steps have been noted, further measures are encouraged to advance digital service delivery and optimize the £23 billion budget attributed to this sector.
"The absence of agreed upon metrics to measure outcomes also limits the ability to demonstrate value for money in digital spending."
"This results in mounting technical debt with outdated legacy systems and hampers progress."
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