"Officers will be expected to arrive at crime scenes within 15 minutes in urban areas and 20 minutes in the countryside while attending serious crimes, the Home Office said. The new time limits will apply if there is a danger to life, an immediate threat of violence or the possibility of a serious injury or damage to property, or if a crime is in progress. Shabana Mahmood, the home secretary, is preparing to announce a full package of changes that the Home Office claims to be the biggest overhaul in two centuries."
"John Hayward-Cripps, the chief executive of Neighbourhood Watch, welcomed the new national standards. It's a very basic expectation that police will respond when you report a crime, and quickly when it is serious, he said. When that doesn't happen, it's not just frustrating, it is very stressful and damages trust. Police and crime commissioners have warned, however, that some forces will struggle to meet the targets without additional investment."
New national standards will require police in England and Wales to attend serious emergency calls within 15 minutes in urban areas and 20 minutes in rural areas. The time limits apply to incidents posing danger to life, immediate threats of violence, serious injury, property damage, or crimes in progress. Existing response targets are inconsistent and lack a national accountability mechanism. Response data are collected differently across forces and police are not called if targets are missed. Forces with slow response times would receive senior officers from faster forces to advise improvements. Neighbourhood Watch welcomed the standards while police and crime commissioners warned additional investment may be needed.
Read at www.theguardian.com
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