Heidi Murphy's cat, Ivy, was supposed to undergo a heart scan, but due to a significant error at Voo Vets Animal Hospital, she was instead subjected to unnecessary hip surgery. The mix-up occurred after vital paperwork was misplaced during transport. The veterinary staff incorrectly identified Ivy, leading to a major surgery—femoral head and neck excision. Heidi expresses her deep distress over the incident, noting that Ivy now struggles with basic movements and has lost her previous agility. Four months post-surgery, Ivy remains physically compromised and her quality of life has diminished.
I got a phone call expecting them to say she was ready to collect. Instead, they told me she'd had a surgery. My heart just dropped.
Consent forms were in a pile rather than being kept with the animals, which is where the confusion started.
The vet noticed the hip didn't match the X-ray. I still don't understand how no one caught the mistake sooner.
She can't run, jump, or climb like she used to. When she runs, she lifts her leg completely and moves on three legs.
Collection
[
|
...
]