Nicola Hughes, a registered nurse, covertly filmed her mother's mistreatment at Barrogil House care home, revealing staff abuse including emotional and verbal mistreatment. After her concerns about her mother's care were ignored, she placed a hidden camera in a radio, capturing disturbing footage of her mother, Janette Ritchie, being roughly handled and verbally abused. Despite dismissals of five staff members, the family's complaints regarding standards continued, prompting the Care Inspectorate to uphold four issues against the facility. Janette, a former carer, suffers from dementia and has faced ongoing distress in her care environment.
Making a decision to put cameras into someone's room is nerve-wracking because you're frightened - frightened of consequences for me, for my mum. You're frightened about what you're going to find on these cameras.
What I discovered was absolutely heartbreaking. My mum was getting left overnight without any welfare checks being completed. Unfortunately, my mum's incontinent so she was left lying in her own urine.
Staff verbally abusing her, emotionally abusing her - telling her that she's stinking, telling her that she's stupid. Using my name against her.
The family were initially delighted when Janette got a place at the home, near Cluny, in February 2024... her daughter said Janette seemed to be distressed in the mornings.
Collection
[
|
...
]