"I lost complete faith in them. Not only had the Pals and the two consultants who were leading the investigation not noticed there had been this data breach, nor had the legal team... there was no apology for it,"
"Our patients deserve the highest standards of care, and we apologise in any circumstance where we do not meet these standards."
"kicked off"
Emma Simmonds, 41, attended the Queen Elizabeth Hospital early pregnancy unit after bleeding at almost 11 weeks and was told to return the next day, when she discovered she had miscarried. She previously sought gynaecological care for fertility struggles and underwent investigations for possible endometriosis. She was removed from a physiotherapy list for a missed appointment she says she was never notified about; the appointment belonged to another patient with the same name. She complained via the hospital Patient Advice and Liaison Service and reported no apology for the apparent data breach. The hospital was rated England's worst-performing acute hospital in new government league tables and the interim managing director issued an apology for failures to meet standards.
Read at www.bbc.com
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