Provisional Healthwatch data suggest that more than two million people may have missed medical appointments in 2022-23 due to late delivery of letters, and this will only deteriorate under the proposed new plans.
If the plans go ahead, a solution must be found to prioritise the huge numbers of letters sent from NHS teams, otherwise more people will miss time-critical appointments, appointment changes or vital test results.
This will impact NHS teams as well, with previous estimates on the cost of missed hospital appointments sitting at more than 1 billion every year - on top of the disruption for staff and other patients.
[
add
]
[
|
|
...
]