The UK Post Office is abandoning its in-house project to replace the Horizon accounting system, which has been linked to significant miscarriages of justice. Instead, they are initiating a £410 million procurement for new suppliers. The replacement system, named New Branch IT (NBIT), was launched in 2021 but will not proceed in its original form. Instead, certain aspects will be adapted for gradual improvement. The Post Office is also seeking support to manage Horizon's IT infrastructure and commercial off-the-shelf point of sale software, marking a shift in their approach to technology management.
"Plans to replace Horizon with NBIT will not proceed as originally envisaged. However, it's important to remember that significant aspects of what had been developed for NBIT have already or will be repurposed to improve the technology in our branches, bringing benefits to postmasters and strategic partners."
"We are moving away from the 'big bang' launch which was envisaged as part of NBIT so postmasters will begin to see improvements in stages."
"The Post Office said it was looking for a supplier to 'walk in and take over' support for Horizon datacenters, applications, and connecting infrastructure in a contract pegged at £269 million."
"On the same notice, the publicly owned body said it was looking for a supplier of commercial-off-the-shelf (COTS) electronic point of sale (EPOS) software in a deal that could be worth up to £141 million."
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